Opportunity specific sales & marketing collateral is automatically pushed to sales reps without their asking 'Is this the most recent' or 'Can you send me the latest'. Have visaibility and confidence that the right content is used at each sales stage and drop the sales cycle by 30%.
Ensure that every call center and field support employee answers customer issues the first time using the best solution for each customer interaction. Reduce follow-up visits or “after-call work" by leveraging existing knowledge by up to 25%.
Accelerate the speed at which existing and shared content makes it to your desk. Know what corporate content is the best for you use and promote. From account management documents to marketing collateral, LMS updates or product specs, keep your colleagues in the loop automatically without email.
Kaybus leverages your existing content sources and through our patented transformation process, we automatically generate a profile for every piece of content based upon derived metadata: key themes or topics, names of people or places, important dates or company terms. With this process, we take all the content that had been sitting idle and turn it into usable and useful knowledge that can then be matched to your employees needs.
The content profile, paired with a detailed understanding of each employee, enables Kaybus to automatically match and recommend only the most relevant and up-to-date content for each employee. We further expand our personal recommendations by showing you what is popular amongst your peers, empowering every employee. And since everyone has their own personality, individuals can also augment our recommendations by specifying their personal interest preferences to create a blended view.
With the Kaybus Analytics Dashboard, managers across an organization can finally gain visibility into their content regarding what works, what doesn’t, and what employees are using. With detailed analysis of content usage, distribution, and consumption at both the content level as well as at the employee level, Kaybus helps identify content usage trends and gaps so your employees can spend their time actually building your business and less time searching for ways to do so.
SAN FRANCISCO, March 21, 2016 (GLOBE NEWSWIRE) -- Kaybus, the leader in secure, cloud-based Knowledge Automation software for enterprises looking to transform their digital content management, announced significant enhancements to their product offering. Kaybus now provides, as the standard offering to all clients, security controls and audits for content ingestion, internal and external collaboration and sharing with customers or prospects.