We predictively distribute content as just-in-time inventory so your sales people never ask for items as they look to convert sales opportunities. Real-time analytics for content creators as to what specific content drives sales.
Every call center and field support employee answer customer issues the first time using the best solution for each customer interaction. Ensure SLAs are met, reduce “after-call work" by up to 25% and stay on top of critical TAC issues
Content from every document management system is automatically delivered to employees based on their role in the company. Finally, employees get what they need, when they need it without searching.
We All Feel The Pain
Don't worry that you have many different content repositories, every company does.
Simply give us access to your content, wherever it exists and Kaybus will automatically bring it all into a centralized document repository, making your content fully searchable and intelligently categorized.
Forget difficult to remember intranet sites or outdated portals - Kaybus is the one place everyone goes to get content from across your company.
Gone are the days of employees searching for content or asking if it has been updated.
With Kaybus, the right information is automatically pushed to employees based what their job tasks are, what organization they work for and what tasks are they currently working on.
For Sales Staff, we push to the reps marketing and sales content specific for each opportunity.
For Call Centers, we push solution sets to agents in-line; with no after work research required.
No more guessing, complete visibility into what works and what doesn't.
Kaybus measures the usage of all content, providing real-time visibility into the effectiveness of that content in employees jobs. Whether it is marketing collateral for sales teams, product or engineering specs for support teams or corporate-wide collaboration and sharing, Kaybus measures each interaction in real time.
Our Business Intelligence and Analytics not only enable Kaybus to fine-tune ongoing content recommendations based on content usage but also provide a direct ROI of content to business usage: frequency of use, sharing, comments, views, etc.
We want you to know, without a doubt, if your content is actually impacting your business.
Download our free eBook that describes how:
When: Friday October 21st Time: 10:00am - 11:00am PDT
One of the major challenges for sales people is to engage prospects and customers at the right time with the right content.
Content is an integral component to every customer touchpoint. Ensuring that sales reps use the right content at the right stage to convert prospects to clients is critical. Join Jim Lundy of Aragon Research andWilliam Wagner of Kaybus for this webinar on how sales teams are winning in sales by using Sales Engagement solutions: