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Know What Matters

Kaybus intelligently brings the most relevant, 'must-have' content from across the business to your employees fingertips, so they don't have to ask for it. The right content is delivered to the right person at the right time - every time. 

Stop Searching and Start Knowing.

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The real danger in business today is when content isn't used as intended or just forgotten. Companies and customers can be lost if the most effective content isn't getting into the hands of your employees. With Kaybus, every employee receives personalized and up to date content automatically delivered to their laptop, mobile or tablet.

SEE HOW WE DO IT

SALES ENABLEMENT 

SALES ENABLEMENT

We predictively distribute content as just-in-time inventory so your sales people never ask for items as they look to convert sales opportunities.  Real-time analytics for content creators as to what specific content drives sales.

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SERVICE EFFECTIVENESS

SERVICE EFFECTIVENESS

Every call center and field support employee answer customer issues the first time using the best solution for each customer interaction. Ensure SLAs are met, reduce “after-call work" by up to 25% and stay on top of critical TAC issues

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PROFESSIONAL SERVICES

PROFESSIONAL SERVICES

Content from every document management system is automatically delivered to employees based on their role in the company. Finally, employees get what they need, when they need it without searching.

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 We All Feel The Pain

"The average interaction worker spends nearly 20% of their day looking for internal information or tracking down colleagues who can help with specific tasks."

- McKinsey Global Institute (2012)

 

TODAY’S CHALLENGES

THE K solution SOLUTION

Sales Teams waste 20-30% of their time looking for content and what content they often use is months old causing unnecessary pricing and product risks
Kaybus Information
Sales teams sell today's product with today’s pricing as the most relevant materials are automatically pushed to them for each opportunity
Service teams take 3X longer than needed to resolve issues because they treat each issue uniquely
Kaybus Service
Service teams answer customer issues 40% faster as solutions are automatically promoted to the reps during the call
Corporate employees reinvent the wheel when creating content for their daily tasks as information exists in multiple content systems and employees don't know what to look for or what terms to use
Kaybus Business Task
Employees use proven existing content so business tasks are completed in a fraction of the time as content silos are eliminated, and all content is aggregated and centralized

TODAY’S CHALLENGES

  • Sales Teams waste 20-30% of their time looking for content and what content they often use is months old causing unnecessary pricing and product risks
  • Customer Service teams 3X longer than needed to resolve issues because they treat each issue uniquely
  • Corporate employees Reinvent the Wheel when creating content for their daily tasks as information exists in multiple content systems and employees don't know what to look for or what terms to use

THE k-solutions.fw SOLUTION

  • Sales teams sell today’s product with today’s pricing as the most relevant materials are automatically pushed to them for each opportunity
  • Service teams answer customer issues 40% faster as solutions are automatically promoted to the reps during the call
  • Employees reuse proven existing content so business tasks can be completed in a fraction of the time, content silos are eliminated, and all content is aggregated and centralized

Kaybus Works - It is Simple

Enterprise Content Management

We connect your content

Don't worry that you have many different content repositories, every company does.

Simply give us access to your content, wherever it exists and Kaybus will bring all into a centralized document repository, make all your content fully searchable and automatically categorized and without your employees doing anything. 

Forget difficult to remember intranet sites or outdated portals - Kaybus is the one place everyone goes to get content from across your company.

Content Management

We Provide Intelligent Recommendations

Gone are the days of employees searching for content or asking if it has been updated.

With Kaybus, the right information is automatically pushed to employees based what their job tasks are, what organization they work for and what tasks are they currently working on.  

For Sales Staff, we push to the reps marketing and sales content specific for each opportunity.

For Call Centers, we push solution sets to agents in-line; with no after work research required.

Business Intelligence,  Predictive Analytics, Knowledge Management

We measure and monitor content roi

No more guessing, complete visibility into what works and what doesn't.

Kaybus measures the usage of all content, providing real-time visibility into the effectiveness of that content in employees jobs. Whether it is marketing collateral for sales teams, product or engineering specs for support teams or corporate-wide collaboration and sharing, Kaybus measures each interaction in real time.  

Our Business Intelligence and Analytics not only enable Kaybus to fine-tune ongoing content recommendations based on content usage but also provide a direct ROI of content to business usage: frequency of use, sharing, comments, views, etc.  

We want you to know, without a doubt, if your content is actually impacting your business.

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The Speed of Business

Why Searching Will Never Be Enough

Download our free eBook that describes how:

  • Putting all corporate assets to work rather knowing what works will transform your business
  • The days of employees searching are over, they want personalized content recommendations
  • How true Knowledge Collaboration drives revenue growth
Download here!
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Ready To See It In Action?

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