We Predictively distribute content as just-in-time inventory so your sales people never ask for items. Content is delivered when it is most useful for each specific opportunity. Real-time insight on what is effective with constant feedback for best-practices.
Every call center and field support employee answer customer issues the first time using the best solution for each customer interaction. Ensure SLAs are met, reduce “after-call work" by up to 25% and stay on top of critical TAC issues
Collaborate swiftly and from one interface, eliminating content and organizational silos. Never risk employees being out of the loop, from account management documents to marketing collateral, LMS updates or product specs, keep your colleagues in the loop automatically without email.
The Problem is Real
Kaybus solves the problem of employees not knowing where information exists, how it is stored or what terms to search. Kaybus securely contents to your content repositories and creates a single access point with unified information across your on-premise and cloud based systems. By creating a single source of truth for your corporate content, Kaybus will categorize and automatically determine the right audience and business activity for each piece of content.
On an ongoing basis, Kaybus assured that employees only have access to the most relevant and updated information by automatically synchronizing the content to users.
Kaybus automatically matches the most relevant content from across the enterprise to each employee based on their work profile (i.e. job, peer group, location, tasks, etc.). This ensures that regardless of where the content may have come from, it is 100% guaranteed to be up-to-date and highly relevant for the task at hand.
The content recommendations reflect each employee's content usage and are provided across multiple factors: what one has read, what one searches on, what peers are reading or creating and what is relevant based on job role or organization unit. Eliminate organizational silos and be guaranteed every employee uses the best content.
Kaybus measures the usage of all content providing real-time visibility into the effectiveness of that content in employees jobs. Whether it is marketing collateral for sales teams, product or engineering specs for support teams or corporate-wide collaboration and sharing, Kaybus measures each interaction in real time.
Our Business Intelligence and Analytics not only enable Kaybus to fine-tune ongoing content recommendations based on content usage but also provide a direct ROI of content to business usage: frequency of use, sharing, comments, views, etc. We want you to know, without a doubt, if your content is actually impacting your business.
SAN FRANCISCO, March 21, 2016 (GLOBE NEWSWIRE) -- Kaybus, the leader in secure, cloud-based Knowledge Automation software for enterprises looking to transform their digital content management, announced significant enhancements to their product offering. Kaybus now provides, as the standard offering to all clients, security controls and audits for content ingestion, internal and external collaboration and sharing with customers or prospects.