We predictively distribute content as just-in-time inventory so your sales people never ask for items as they look to convert sales opportunities. Real-time analytics for content creators as to what specific content drives sales.
Every call center and field support employee answer customer issues the first time using the best solution for each customer interaction. Ensure SLAs are met, reduce “after-call work" by up to 25% and stay on top of critical TAC issues
Content from every document management system is automatically delivered to employees based on their role in the company. Finally, employees get what they need, when they need it without searching.
We All Feel The Pain
Don't worry that you have many different content repositories, every company does.
Simply give us access to your content, wherever it exists and Kaybus will bring all into a centralized document repository, make all your content fully searchable and automatically categorized and without your employees doing anything.
Forget difficult to remember intranet sites or outdated portals - Kaybus is the one place everyone goes to get content from across your company.
Gone are the days of employees searching for content or asking if it has been updated.
With Kaybus, the right information is automatically pushed to employees based what their job tasks are, what organization they work for and what tasks are they currently working on.
For Sales Staff, we push to the reps marketing and sales content specific for each opportunity.
For Call Centers, we push solution sets to agents in-line; with no after work research required.
No more guessing, complete visibility into what works and what doesn't.
Kaybus measures the usage of all content, providing real-time visibility into the effectiveness of that content in employees jobs. Whether it is marketing collateral for sales teams, product or engineering specs for support teams or corporate-wide collaboration and sharing, Kaybus measures each interaction in real time.
Our Business Intelligence and Analytics not only enable Kaybus to fine-tune ongoing content recommendations based on content usage but also provide a direct ROI of content to business usage: frequency of use, sharing, comments, views, etc.
We want you to know, without a doubt, if your content is actually impacting your business.
Download our free eBook that describes how:
SAN FRANCISCO, March 21, 2016 (GLOBE NEWSWIRE) -- Kaybus, the leader in secure, cloud-based Knowledge Automation software for enterprises looking to transform their digital content management, announced significant enhancements to their product offering. Kaybus now provides, as the standard offering to all clients, security controls and audits for content ingestion, internal and external collaboration and sharing with customers or prospects.
“Sixty to seventy percent of content in B2B organizations goes unused. The number-one reason? Irrelevance.” - Sirius Decisions, 2014 Living in the past The benefits to effective...Read more